Suit Avenue Reviews

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Bishop Brown

100%

Like the new style

I have been ordering clergy jackets from Suit Avenue for many years now. I like how fast they get my order to me. I did start going up a size on my purchases so it gives me soon room as I tend to be a very active preacher. I like the new style of the jacket as it makes a great new piece for my wardrobe. And great value for money.

July 22, 2020
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Arlene

100%

Clergy Attire

Recieved the clergy dress super fast. Couldn't believe the delivery speed. Really liked the fit, and breathable material. This was a great purchase and thank you serving me so fast.

June 28, 2020
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Prophet Linda - Oak Creek

100%

Amazing!

Amazing how fast I got my clergy robe and shirts. I ordered for a very special last minute ceremony. I needed overnight shipping and they delivered the very next day. Need not say more. I had time to get it pressed so could be ready for the ceremony. Thank you guys. I love the items and will be using them over the next few months. I am so excited. I hope you get some colors in for the fall in long sleeve shirts. Thank you.

June 25, 2020
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Kimberly

20%

VERY disappointed

I recently purchased 2 - 2 piece suits and 4 shirts. At the open of the business day, I called to place my order, just as we were finalizing everything I was informed the system crashed and I would receive a return call. I did not receive a call at any point the remainder of the day. The following day I tried to place my order again. On day #2 I spoke with them your 3 different times, each time I had to repeat my credit card number. I found this to be very disconcerting. Once the order arrived, 1 item was missing and the material of 1 of the suits was in direct contact with the tape at the bottom of the bag. Even after gently removing the tape, you could clearly see the adhesive all around the bottom of the jacket. I then spent hours laboring over this piece of material to remove the adhesive. I am aware that I had the option to send back the garment, however it was needed the following day. The next business day I called, requesting to speak with a Supervisor or Manager. I was informed they were in a meeting and would return a call to me later in the day. Again, I never received this call. I called the following day gave my contact information and asked for a return call. I then received an email stating the missing item plus another shirt will be mailed to me and a discussion of some sort will take place with packaging. This is absolutely terrible customer service. I feel absolutely disappointed, dismissed and disregarded. I find it very hard to believe this is your normal protocol and best business practices.

June 22, 2020
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Denise Hawkins

100%

Clergy Shirt

Recieved the clergy shirt with embroidery as a gift from my sister. Came neatly, and the embroidery on the shirt was very neat. I haven't worn it yet, but am excited to. I will be wearing it under my other garments so the short sleeves works well.

March 24, 2020
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Charles Scott Sr.

100%

Great Order

I was well please with my order for the clergy robe. I ordered the hunter green version and received multiple complements. The material was great, because I get really hot in some and some are too thin. This was great as it allowed to breath but was still quality. Plus on top, it arrived to me extremely fast. Thank you

March 18, 2020
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M Leeper

20%

I won’t be ordering again

My husband has been a pastor for 30 years and I have always been able to find his clergy shirts locally but with so many businesses closing over the years, It’s been really challenging to find what he needs. I was excited to find this site and after reading the reviews and return policy decided to order. When I opened the package the first thing I saw were red stains on the front of this white shirt. I couldn’t believe Suit Avenue would package a soiled item and ship it to a customer. I was disappointed and frankly annoyed that I had been charged for an item that my husband couldn’t use and that I had to go to the trouble of sending back. I never even bothered to open the shirt. The stains were visible through the packaging. I used sticky notes to highlight the stains and wrote a note that I was expecting a full refund as this was NOT my fault. It cost me 11.00 and change to send this UNUSABLE shirt back. To add insult to injury Suit Avenue did not refund my shipping. So it cost me nearly $22 for absolutely nothing. I don’t have money to throw away. I completely understand that shipping charges are not refundable but I was unable to keep the item because it was stained. Why should I be penalized for something this company is responsible for? If I could see the condition of the shirt without ever opening it, surely they could while packaging it for shipment. Why send me something like that? So buyer beware. If your item is in perfect condition you’ll probably be a satisfied customer but if you have a problem which is totally their fault, the cost will be passed on to you. I will never do business with them again because under these circumstances and in the interest of customer service they should have refunded me completely. They cost me money and gave me absolutely NOTHING but a bill I didn’t have before I even knew the existed. I won’t lose the same way twice. A reputable company would have immediately made their customer whole and fixed the issue. So I’m taking my business where it’ll be appreciated.

March 15, 2020
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Tracy

80%

Nice Robes

Thank you, our robes were used in our ordination service today, they were beautiful, thank you for having and providing such quality. ...

January 7, 2020
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Alvin

80%

Robe

the robe arrived yesterday.it is beautiful.i will make another purchase very soon.

December 4, 2019
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Richard

100%

Love the clergy robe

I am happy with there service I love the Robe

November 13, 2019
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